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Because we understand how busy the life of a frequent traveller can be, we created American Express Global Guardian. We also understand how a missed connection, lost luggage, accident or illness can ruin an important trip or spoil a well-earned holiday.

With Global Guardian, you'll have one less thing to organise every time you travel. So you can rest assured that regardless of where, when or how many times you take a trip for business or pleasure in a year, you'll be covered automatically for journeys overseas up to 90 days at a time.

You can choose from 3 different levels of cover, either Superior, Deluxe or Premier.

Schedule of Benefits Superior $NZ Deluxe $NZ Premier $NZ
Overseas Medical Expenses* Unlimited Unlimited Unlimited
Additional Expenses* Unlimited Unlimited Unlimited
Overseas Dental Expenses* $5,000 $5,000 $4,000
Cash for Hospital Stay ($50 per day) $15,000 $15,000 $10,000
Credit Card Benefit $10,000 $10,000 $7,500
Loss of Deposits & Cancellation* Charges* $30,000 $25,000 $20,000
Missed Connection* $3,000 $3,000 $2,000
Resumption of Journey* $7,500 $7,500 $5,000
Luggage and Travel Documents*
Including:   Item Limit
                 Video & Electrical Equipment
                 Laptop Computers
$30,000
$2,000
$4,000
$6,000
$20,000
$2,000
$3,500
$5,000
$15,000
$1,500
$3,000
$4,000
Replacement of Business Documents & Replacement Staff* $10,000 $10,000 $10,000
Replacement of Money* $1,500 $1,500 $1,000
Rental Vehicle Excess $2,500 $2,000 $1,500
Public Transport Hijacking (limit 30 days) $1,000
per day
$1,000
per day
$750
per day
Kidnap and Ransom $250,000 $250,000 $250,000
Personal Liability $2,000,000 $2,000,000 $2,000,000
Accidental Death and Disability $25,000 $15,000 $10,000
* Claims are subject to a NZ$100 excess.
  Superior $NZ Deluxe $NZ Premier $NZ
Annual Premium      
You Only $795 $595 $495
You & Your Spouse/Family $1,145 $845 $695

Global Guardian Conditions:

  • Family includes Your Spouse/Partner and Dependent Children only when they accompany You on Your journey. A Dependent Child is a person under 21 years and is dependent upon You for maintenance and support.
  • Each trip period limited to 90 days.
  • If Family Plan is selected, the maximum amount payable for any one event is equal to a maximum of two (2) people.
  • If the Policy does not suit your needs, you may cancel the Policy within the first 14 days.
  • Global Guardian age limit for You to apply is 18 up to and including 69 years of age.

Who is covered

To apply for this insurance you must be between the age of 18 and 69. If you purchase cover for you and your spouse/partner and dependent children, they are covered only when they accompany you on your journey. Your spouse/partner is not covered if they are over 69 years of age.

Bonus - ACE Assistance

ACE Assistance is a 24-hour emergency referral service. In the event of a medical or similar emergency, simply phone, reverse the charge and get immediate help in locating medical assistance in your local area.

What Global Guardian will not cover you for

Some of the exclusions and limitations that apply to the policy are set out below. Please refer to the American Express Global Guardian Policy Wording for full details of the exclusions and limitations.

Benefit Limitations Summary

Overseas Medical and Emergency Dental Expenses
  • ACE may fly you home if medical expenses are greater than the cost of a return airfare (subject to medical advice).
  • Dental expenses are limited. Conditions apply, eg: treatment of tooth decay is not covered.
  • ACE will deduct the cost of an economy one-way ticket if ACE return you home and you do not hold a return ticket.
Additional Expenses
  • Funeral or returning your body home - limit NZ$10,000
  • ACE will deduct the cost of an economy one-way ticket if ACE return you home and you do not hold a return ticket.
Loss of Deposits & Cancellation
  • NZ$100 maximum for travel agent’s cancellation fee.
  • No cover in certain circumstances, including: cancellation due to insufficient numbers for trip/conference; cancellation due to government regulation; or, cancellation due to the death/injury/sickness of any person living outside of New Zealand.
Cash in Hospital
  • You must be in hospital for at least forty-eight (48) hours.
  • This is a daily allowance of NZ$50.
Credit Card Benefit
  • While on a Journey, if you suffer an Accidental Death, We will pay the amount outstanding on Your American Express Card Account.
  • The maximum amount We will pay under Section 5 is the amount shown on Your Policy Schedule against Credit Card Benefit.
Missed Connection
  • Only applies for certain special events, eg. wedding or funeral.
Luggage and Travel Documents
  • Exclusions for certain items when in cars and other forms of transport.
  • General exclusions on all items in cars at certain times.
  • Exclusions for unaccompanied luggage.
  • Delayed Luggage Allowance is NZ$600 under Superior and Deluxe and NZ$500 under Premier.
Replacement of Business Documents and Replacement Staff
  • Does not cover consequential loss, expenses incurred in repairing or replacing damaged or lost property.
  • The exclusions for luggage above apply.
Replacement of Money
  • Must be accidently lost or stolen from your person.
Rental Vehicle Excess
  • You must take out comprehensive insurance offered by the rental company.
Kidnap & Ransom
  • Reimbursement only – does not provide ransom money up-front.
  • Does not apply if kidnapping occurs in Mexico, Central or South America, or a country where UN armed forces are present.
Accidental Death
& Disability
  • ACE will pay the amount shown in your Policy Schedule upon your Accidental Death
  • Upon the Accidental Death of a Dependant Child the maximum amount payable is NZ$1,000
  • ACE will pay the amount shown in your Policy Schedule for Permanent total loss of sight in one or both eyes or the Permanent total loss of use of one or more limbs.
Personal Liability
  • Does not cover liability for injury, loss or damage caused in connection with vehicles, aircraft or watercraft eg. Car accidents are not covered.

Please refer to the Policy Wording for full details, as these are only some of the events that are not covered by this insurance.

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